How to Solve Dropbox Problems Syncing

This problem was caused by a conflict in Dropbox’s cache. Because a file with the same basic name and properties already existed, Dropbox wasn’t able to create the new file on our end. This isn’t always a problem, but it can be if the sun and moon are aligned in a certain way. Either way, you can solve these issues almost every time by clearing Dropbox’s hidden cache folder. This folder holds gigabytes of miscellaneous data collected during file downloads and sync processes in a series of smaller files with crazy alphanumeric names. This folder should reset itself every three days, though in cases where your Dropbox application is experiencing a conflict, you may not want to wait for the problem to resolve itself.
Linux • Mac • Windows

Mac OS X

Open Finder.
Select Go to Folder… from the Go Menu.
Type the following in the field:


Select all by pressing command+A.
Drag the files to the trash bin or right-click and select Move to Trash.
Give Dropbox a moment and check to see if the issue is resolved.


Select Start > Computer to launch Windows Explorer.
Navigate to your Dropbox folder.
You can usually get there by pasting this in the navigation bar:


Select all by pressing Ctrl+A.
Press Delete and confirm if it asks you if you’re sure.
Give Dropbox a moment and check to see if the issue is resolved.


Deleting your cache files in Linux is easier than doing it anywhere else. All you have to do is open Terminal and type the following:

rm -R ~/Dropbox/.dropbox.cache/*

That’s it. You should be all set from there.

Written by Ryan Matthew Pierson

Posted by fbrefere001 on Friday April 3, 2015